Privacy Policy (Rainy River Electric)

Rainy River Electric (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us.

If you have questions about this policy, contact us at:
Phone: 807-276-7580

1) Information We Collect

Information You Provide

We may collect personal information you choose to share, such as:

  • Name
  • Phone number
  • Email address
  • Address or service location
  • Details about your electrical service request
  • Any other information you include in a message or form submission

Information Collected Automatically

When you visit our website, some information may be collected automatically, such as:

  • IP address
  • Browser and device type
  • Pages viewed and time spent on the site
  • Referring/exit pages
  • General location (approximate)

This information is used for website performance, security, and analytics.

2) How We Use Your Information

We use your information to:

  • Respond to inquiries and requests for quotes/estimates
  • Schedule service and communicate about appointments
  • Provide customer support
  • Improve our website and services
  • Protect our business and website from fraud or misuse
  • Comply with legal and regulatory requirements

3) Cookies and Analytics

Our website may use cookies and similar technologies to help the site function and to understand how visitors use the site.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

4) Sharing Your Information

We do not sell your personal information.

We may share information only when necessary:

  • Service providers (e.g., website hosting, email tools, analytics) who help us operate our site and communicate with customers
  • Legal or safety reasons (to comply with law, respond to lawful requests, or protect rights and safety)

Service providers are expected to protect your information and only use it for the services they provide to us.

5) Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies directly.

6) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.